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Unlimited bus “Hopper” fare launches this month as fares freeze continues

Rail commuters across the UK return to work today to find the cost of their fares increasing by an average of 3.4 per cent, but across London millions of passengers are benefiting from Sadiq Khan’s fares freeze on TfL services. Average fares on suburban rail services have risen by around 5.5 per cent in the last two years but TfL fares have not risen by a penny, helping millions of Londoners as the cost of living across the UK continues to rise. Fares increased by more than 42 per cent in the eight years before Sadiq became Mayor, but thanks to his freeze around four million journeys a day across London are the same price as they were in 2016. By 2020, this will have saved the average London household around £200. The Mayor has now challenged the Government and private train operating companies to follow his example after another year of fare increases and poor service for suburban rail passengers. It comes after a recent YouGov poll showed that 76 per cent of Londoners backed his decision to freeze fares, while 73 per cent believe the Government have made the wrong decision in allowing another hike in fares. As well as the fares freeze, the Mayor has delivered the Hopper fare, helping millions of passengers make two bus or tram journeys within an hour for the price of one. Since September 2016 more than 140 million journeys have benefitted from the fare, and today the Mayor confirmed that by the end of January passengers will be able to take unlimited bus and tram transfers within one hour.

The upgrade will also allow passengers to make unlimited bus and tram journeys even if they travel on tube or rail services in between ‘hops’, helping even more passengers benefit. Once delivered, TfL will focus on delivering the major software changes required to allow Oyster users to benefit from weekly capping during 2018, bringing it in line with contactless ticketing. The Mayor of London, Sadiq Khan, said: “It is simply not right that millions of rail passengers face eye-watering fare hikes today after suffering 12 months of delays, cancellations and disruption. Commuters have been hit with fare increases of around 5.5 per cent in the last two years while their cost of living also continues to rise. It’s time for the government and private rail companies to step up and give the passengers the service they deserve at a price they deserve. We’ve shown them it can be done – my TfL fares freeze is helping millions of Londoners every single day while we maintain a much better service, and I’m delighted that they’ll save even more when the popular Hopper fare goes unlimited from the end of the month.” The freeze on TfL fares means that everyone buying a bus or tram ticket in London does not pay a penny more than they did in 2016. Pay as you go journeys on the Tube, DLR, Emirates Air Line and rail services, where TfL fares apply, are all frozen, as well as Santander Cycles. All TfL travel concessions are also maintained, ensuring that children, 16+ and 18+ photocard holders, those over 60, veterans, apprentices and those on Job Seeker’s Allowance continue to benefit from free or discounted travel. Passengers on TfL Rail and London Overground have also enjoyed better service than those on suburban rail lines, with the latest official figures from Network Rail showing that these services significantly outperformed the largest rail companies. For public performance measure – the standard for measuring punctuality and reliability – London Overground scored 93.1 and TfL Rail scored 92.0, far ahead of Govia Thameslink Railway on 76.1, Greater Anglia on 86.3, London Midland on 82.6, Southeastern on 84.8 and South Western on 84.5. The Mayor believes that the devolution of suburban routes to TfL is the only viable long-term solution to ensure fewer delays, improved services and more affordable fares on suburban rail routes. The DfT’s recent Rail Strategy stated that it will work with TfL to explore options for transferring selected services such as the West London line to TfL, and the Mayor will continue to work with the Department of Transport to identify further suitable routes for devolved services. 

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