TfL’s Lost Property Office to upsticks to new home in South Kensington

Transport for London’s (TfL) Lost Property Office will be moving to new premises in Pelham Street in South Kensington in October.

TfL say the new home offers more space for the processing and storage of found items, allowing the department to deal with increased demand as London’s population continues to grow, with more and more people using public transport.

More than 900 items of lost property are found every day on London’s transport network and the current premises at 200 Baker Street – which first became home to the Lost Property Office in 1933 – are no longer suitable for the efficient running of the service. 

The relocation will take place over several weeks, with the processing of found items commencing from the new site in September. 

The full relocation is expected to be complete by 21 October and the office at Baker Street will remain open to customers until then for the collection of their property.

The contact hours for the Lost Property Office will continue to be: Monday - Friday 08:30-16:00 (excluding Bank Holidays).

Paul Cowan, Manager of the Lost Property Office at Transport for London, said: “Baker Street has been our home for nearly 86 years and, much like the great character Sherlock Holmes – whose residence was just up the road – we have enjoyed playing detective and have helped solve the mysteries of millions of items that have passed through our store.

“It’s now time for the next chapter. Our new location in South Kensington will allow us to continue helping people who have mislaid their items - although we urge customers to keep close care of their property while travelling, so they hopefully won’t need our services in the first place.” 

Image credit: Transport for London
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