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Majority of York Uber complaints were from local taxi companies; does it matter?

19 Jan 2018

 

 

The City of York have come under fire as a FOI request revealed that over four in five complaints received in relation to Uber were from local taxi companies.

 

In December the City of York council’s gambling, licensing and regulatory committee decided to follow London by not renewing the controversial minicab service’s operators licence. 

 

The council took all considerations into account including the much publicised data breach that affected 2.7m British users. 

 

Uber are appealing the decision, just like in the capital, however The Telegraph has revealed that 83.2% of the 155 complaints received were from the taxi industry. 

 

Here at TaxiPoint we’re unsure why the concerns of local taxi operators shouldn’t be heard. If they are proven to be valid surely they are as important as any other complaint?

 

A preliminary hearing is due to be held on the 30th January before a full hearing commences. Just like London, the appeals process could however drag out for some time.

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