Cabvision TaxiPoint GIF.gif

New UK ride-hailing app Ola issues warning to female passengers in it's Terms and Conditions which went unchallenged by licensing authorities

14 Dec 2018

 

The latest UK addition to the ride-hailing market, Ola, has used it’s terms and conditions to issue a advise to women who wish to use their service to book a ride.

The Indian app giants advised UK women “to use their own prudence in offering or accepting a ride” which has been described as “disturbing” by the chair of the work and Pensions Select Committee, Sky News first reported.

Women have also been advised “to share the ride details with family, friends and relatives.”

Approached for comment by Sky News, Ola has said the warning was put on the UK website by mistake and only applies to a specific car-pooling service they offer only in India.

The fact that it was included in the UK terms and Conditions list, whether intentionally or not, has raised major concerns surrounding the licensing processing of such apps.

During the vetting process for such apps to be licensed, authorities have a duty of care to assess all aspects of a business model, which should include the Terms and Conditions, before signing off on a new service. Both Cardiff City Council and Bristol Council said they didn’t check the them before granting a licence to Ola.

Cardiff City Council and Bristol City Council both granted a five-year licence.

Veteran MP Frank Field has now called for a reform of the licensing system for ride-hailing apps and has said that such Terms and Conditions which highlight a risk to vulnerable women should be at least raising “eyebrows” of those in power of handing out operators licenses.

He called the findings “really, really disturbing” and now wants a “swift response from the government.”
 

Please reload

  • Facebook
  • Twitter
  • YouTube Social  Icon
  • Instagram Social Icon
  • Facebook TaxiPoint
  • Twitter TaxiPoint
  • YouTube TaxiPoint
  • Instagram

Featured Stories

Please reload

ltda banner.JPG
black.gif
advert gif.GIF
TaxiPoint--300x200px-MLP-GIF.gif
advert gif.GIF
advert gif.GIF
RSS Feed

The views expressed in this publication are not necessarily those of the publishers.

 

All written and image rights are reserved by authors displayed.

Reproduction in whole or in part without prior permission from the publisher is strictly prohibited.

All written content Copyright of TaxiPoint 2019. Creative Common image licenses displayed where applicable.