The additional 250 compliance officers have now been recruited and trained, and are patrolling London’s streets. This increase in numbers has enabled many more operations and checks to be carried out according to TfL’s OnRoute publication.
From 1 April 2016 to 31 January 2017, a total of 102,406 checks were made. During the same period for 2017/18, a total of 347,476 checks were completed. Anand Nandha, head of TPH Compliance, said: ‘We now have a more advanced deployment and tasking process to plan patrols and operations, and a control room function which allows for real-time deployment of our officers to incidents that require a quick response. ‘Drivers and operators can help us by sending through any intelligence or evidence of illegal activity. They can do this by using our online reporting tool. All intelligence is assessed and the feedback helps us to deploy our officers more effectively.’