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Black cab app Gett secures Royal Albert Hall taxi deal



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Gett has been named the preferred taxi partner of the Royal Albert Hall, in a new collaboration designed to improve transport options for concertgoers attending events at the historic venue.


The agreement will see the taxi booking platform connect audiences with licensed London black cabs before and after events through its app. The partnership aims to streamline journeys for ticket holders attending performances at the 154-year-old venue, which stages more than 400 events each year and attracts close to two million visitors annually.

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Through its network of licensed black taxis, Gett says passengers can typically secure a pick-up in less than four minutes across central London. The company’s platform connects riders with Knowledge-certified drivers operating within the capital’s black cab fleet.


Chris Lewis, Managing Director at Gett, said: “London’s black cabs are part of the city’s DNA and so is the Royal Albert Hall. We’re incredibly proud that Gett has been chosen as the Hall’s preferred taxi partner, bringing together two organisations that are woven into the fabric of London life. Whether it’s an unforgettable performance or a journey home afterwards, this partnership ensures visitors can experience the very best of the capital from start to finish.”


Partnership links black cab booking platform with one of London’s most historic venues, aiming to improve travel for nearly two million annual visitors.


The venue’s programming team said the arrangement is intended to support visitors attending events who may be travelling during busy commuting periods or leaving the venue late at night.


Matt Todd, Director of Programming at the Royal Albert Hall, said: “We are delighted to be announcing Gett as the Hall’s preferred taxi partner. As an established part of London’s travel network, Gett’s values very much align with our own − providing incredible customer experiences, improving accessibility and operating sustainably.

“For our customers, we’re aware that the live sector is often synonymous with late nights or rushing straight from work to a venue to see an event, so this partnership will provide a huge benefit for those who want to bookend an unforgettable gig with a stress-free journey from the office to the venue, or seamlessly after the show back home.”


Both organisations highlighted environmental commitments as part of the collaboration. Gett said more than 75 percent of London’s black cab fleet is now electric, with all rides on its platform described as carbon neutral through offsetting arrangements with climate consultancy EcoAct. The company also contributes 2p from every ride to the charity Trees for Cities and is targeting 100 percent zero-emission journeys by 2027.

The Royal Albert Hall has also been pursuing its own environmental strategy. Since 2016 the venue says it has reduced carbon emissions by 45 percent and is aiming to reach net zero carbon by 2040, aligning with the target set by Westminster City Council. A five-year carbon strategy launched in 2023 includes initiatives such as encouraging promoters to use the venue’s in-house lighting and sound systems to cut freight transport and promoting lower-impact catering options.


Gett’s taxi network includes wheelchair-accessible vehicles, while the company provides dedicated driver training aimed at supporting passengers with additional needs. The Royal Albert Hall has also continued to expand accessibility provisions for audiences attending its events.


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