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Bury Council urges passengers to treat taxi drivers with more respect


Image credit: Bury Council

In a collaborative effort to boost safety for taxi drivers and ensure a smooth experience for passengers, Bury Council, Greater Manchester Police, and representatives from the Hackney carriage and private hire trades have introduced comprehensive new guidance to keep cabbies safe.


This initiative aims to equip taxi drivers with essential skills for safely navigating the roads, effectively handling various situations, and reducing the risk of violence and aggression. The guidance includes a range of practical tips and precautionary measures tailored to address the unique challenges faced by those in the taxi industry.

Additionally, a crucial element of this campaign is a poster designed to educate the public about the importance of treating taxi drivers and their vehicles with respect. The poster’s message is clear: politeness, kindness, and refraining from verbal or physical abuse are essential for a trouble-free journey. This effort underscores the mutual responsibility of drivers and passengers in creating a safe and respectful environment.


The development of this guide marks a significant step towards ensuring the safety and well-being of taxi drivers, who often face challenging and unpredictable situations. It also represents an important move to foster a positive and respectful interaction between drivers and passengers, enhancing the overall experience of using taxi services in Bury.


Councillor Charlotte Morris, cabinet member for culture and the economy, said: “Taxi and private hire drivers provide a valuable public service, particularly at a busy time like Christmas when many people will be out late celebrating.

“In most cases, there are no problems. But there are always some people who don’t know how to behave properly. That’s why we’re working with the trade to raise awareness and encourage everyone to have a good time and get home safely in peace.”


The move has been welcomed by representatives of Bury Hackney Association and the Private Hire Drivers Association. A spokesperson said: “We look forward to continuing our collaboration with Bury Licensing and other stakeholders to create an environment that fosters growth, innovation, and the highest standard of service within the taxi industry.”

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