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Crawley taxi drivers battle increasing threat to their livelihoods from out-of-town based ride-hail drivers

Perry Richardson


Hackney Carriage drivers in Crawley are raising serious concerns about their ability to compete in a market increasingly dominated by app-based ride-hailing companies. 


According to Crawley Hackney Carriage Association (CHCA), despite meeting strict licensing requirements set by Crawley Borough Council, drivers are facing mounting challenges from out-of-town operators and unregulated practices.

The association says local Hackney Carriage now find themselves struggling against drivers licensed in other areas, many of whom bypass local knowledge tests and rigorous licensing conditions in comparison. App-based platforms enable these drivers to operate in Crawley, creating significant competition that local drivers argue is both unfair and unlawful.


The CHCA go on to allege that many out-of-town drivers engage in questionable practices, such as parking in restricted areas like Crawley town centre, Crawley train station, and Three Bridges station without pre-booked jobs. These actions breach local licensing laws and undermine the regulated taxi trade, say the drivers.

Crawley’s taxi drivers are urging Crawley Borough Council to take decisive action to address these growing challenges. They argue that enforcing existing laws and penalising illegal operators is essential to restore fairness and protect their livelihoods.


A CHCA spokesperson said: “It is critical for Crawley Borough Council and relevant authorities to address these issues decisively. Local Hackney Carriage drivers urge officials to enforce the law, crack down on illegal operations, and protect the livelihoods of Crawley-licensed drivers.

“Robust measures are essential to ensure fair competition and uphold the high standards that Crawley drivers work diligently to maintain. By taking action, the council can restore fairness to the local taxi trade, preserve jobs for local drivers and ensure residents benefit from safe, professional, and knowledgeable taxi services.


“Crawley’s Hackney Carriage drivers remain steadfast in their commitment to serving the community with professionalism and dedication. They call on local authorities to support their efforts by enforcing regulations and creating a level playing field. Together, these actions will safeguard the future of the local taxi industry and uphold the high standards that Crawley residents have come to expect.”


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