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DBS update service sign-up delays still causing TfL taxi licensing issues, warns LTDA



The Licensed Taxi Drivers’ Association (LTDA) has warned that too many drivers are still failing to sign up to the mandatory DBS Update service required by Transport for London (TfL).


Paul Kirby, Executive Senior Officer at the LTDA, said the issue continues to prevent some drivers from obtaining or renewing their licences. Since February last year, TfL has required all new and renewal applicants to be subscribed to the DBS Update service. Without this, licences will not be issued.

Kirby explained that drivers who miss the deadline must submit a completely new DBS application, which can lead to delays and time off the road.


The process, he said, is straightforward and costs £16 annually. Drivers can subscribe either within 28 days of submitting their documents at the Post Office using their E-reference number, or within 30 days of receiving their DBS certificate.

He also reminded drivers that although the Update service removes the need for further Post Office checks, it is still essential to keep the original certificate linked to the service.


Paul Kirby, Executive Senior Officer at Licensed Taxi Drivers’ Association (LTDA), said in TAXI Newspaper: “We are still seeing drivers who are not subscribing in time or even at all to the DBS Update service. This is a major problem as since last February it has been mandatory. TfL will now NOT issue a licence unless you are signed up to it. Failing to do so will result in drivers having to do a new DBS application, and possible time out of work whilst it’s being processed.”


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