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DfT to launch new call for evidence to identify challenges facing disabled taxi and PHV users
The Department for Transport (DfT) has announced plans to publish a Call for Evidence, aimed at identifying and addressing the challenges faced by disabled individuals when using taxis and private hire vehicles (PHVs).
This initiative comes in response to concerns raised over the availability and suitability of vehicles for people with disabilities.
Jim Shannon, DUP MP for Strangford, questioned the Secretary of State for Transport regarding the assessment of requiring taxi firms to offer vehicles suitable for disabled users during all operating hours.
Guy Opperman, DfT Minister, clarified that while taxi accessibility policy in Northern Ireland falls under the jurisdiction of the Northern Ireland Executive, the situation in England shows significant variability in the provision of wheelchair accessible vehicles (WAVs) across different regions.
Acknowledging the inconsistency and sometimes inadequacy of WAV availability, Opperman highlighted the Government's recognition of the issue. He noted that WAVs do not offer a one-size-fits-all solution, as some disabled individuals find these vehicles challenging to use. In response, the DfT issued best practice guidance to local licensing authorities in England last November, advising the licensing of a diverse fleet while ensuring sufficient WAVs are available to meet demand.
The forthcoming Call for Evidence aims to gather insights into the barriers that disabled taxi and PHV users encounter, exploring potential solutions to enhance accessibility and service quality. This step represents a significant move towards ensuring equitable transportation services for all, reflecting the Government's commitment to addressing the needs of disabled passengers.
Guy Opperman said: “The responsibility for taxi accessibility policy in Northern Ireland is devolved to the Northern Ireland Executive.
“We recognise that the provision of wheelchair accessible vehicles (WAVs) in taxi and private hire vehicle (PHV) fleets in England, however, varies considerably between areas, and that in some it may be inadequate to satisfy demand from wheelchair users.
“We also recognise that WAVs are difficult for some people to use and may not provide a universally accessible solution. In November we published best practice guidance for local licensing authorities in England, recommending they licence a mixed fleet of vehicles, whilst ensuring that WAV provision is sufficient to meet demand.
“We also propose to publish a Call for Evidence, seeking to understand the barriers that disabled taxi and PHV users face and options for addressing them.”
