East Ayrshire urged to consider fresh review of taxi driver medicals, map tests and wheelchair accessibility
- Perry Richardson
- Jun 18
- 2 min read

East Ayrshire Council is set to decide whether it will review current rules around topographical knowledge tests and medical assessments for taxi and private hire car drivers. The move comes following concerns raised by a local operator about how the policies are affecting recruitment in the area.
The current policy, reinstated in January 2024, requires new applicants to pass a local knowledge test and undergo medical checks to DVLA Group 2 standards. These requirements were originally paused during the pandemic but reintroduced after mixed feedback from operators and new guidance issued by the Scottish Government in 2023.
Since reintroduction, 83 driver applications have been received, with 64 passing the topographical test, 13 applications ongoing, and 6 withdrawn. Applicants pay £30 to sit the test, covering three attempts. An additional fee applies if more attempts are needed. Medicals, assessed independently, must be funded by the applicant.
The proposed review follows a written submission from Ross Gilmour of Thistle Cabs, Kilmarnock, who raised concerns about both requirements. Gilmour argued that the street knowledge test is outdated in an age of GPS and deters potential drivers. He also criticised the Group 2 medical standard as excessive, citing examples of drivers who failed the medical in East Ayrshire but continue working in neighbouring areas without similar rules.
Gilmour pointed out that the recruitment impact is worsened by slow licence processing times and the lack of a centrally placed taxi rank in Kilmarnock. He argued that such barriers are discouraging employment and investment, particularly in accessible vehicles.
Council officers have recommended that members of the Licensing Panel, meeting on 19 June, decide whether a full review should be launched. If agreed, a survey would be carried out with all licensed operators before a further report is brought to panel members.
The council maintains that both the test and medical standards support public safety, which remains a core licensing objective.