Just how much of an impact is TfL’s private hire licensing delays having on some drivers?
- Perry Richardson
- 2 hours ago
- 2 min read
Private hire drivers across London are experiencing severe financial hardship due to prolonged delays in the renewal of their licences by Transport for London (TfL). These delays have left many unable to work for extended periods, leading to debt accumulation, vehicle repossessions, and, in some cases, homelessness.
The issues stem from the introduction of a new licensing system by TfL, compounded by a cyberattack last year. While TfL has apologised and cited efforts to resolve urgent licensing issues, many drivers report that the problems persist, leaving them without income for weeks or months.
Muddassar Iqbal, a private hire driver, applied for his licence renewal ahead of its expiry in February but has yet to receive it. “I have a family, car insurance and car finance – this is a very hard time,” he told the BBC. Another driver, Abdullahi, applied for renewal four months in advance but is now homeless, sleeping in a mosque after being unable to keep up with rent payments.
The App Drivers and Couriers Union (ADCU) reports receiving over 200 calls per day from drivers facing similar issues. General Secretary Zamir Dreni stated that many members have had cars repossessed due to missed finance payments.
In response to union pressure, TfL has begun issuing temporary three-month licences to drivers who have submitted complete renewal applications and meet necessary requirements, including passing security and medical checks. However, unions argue that this measure is insufficient and inconsistently applied.
The Independent Workers’ Union of Great Britain (IWGB) estimates that thousands of drivers are affected by the delays. Alex Marshall, IWGB president, criticised TfL’s handling of the situation, stating that the delays are “tearing through people’s lives who are unable to work for days, weeks, months.”
Drivers are also burdened by the costs associated with licence renewal, including medical reports, DBS checks, and TfL fees, which can total up to £1,800. Even after receiving their licences, many face the daunting task of repaying debts accrued during the waiting period.
TfL has acknowledged the issues and stated that it is working to rectify system problems and increase licensing staff. However, for many drivers, the financial and personal toll continues to mount as they await the ability to return to work.
