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Perry Richardson

LEISURE LEADS THE WAY: Government data reveals why passengers choose taxis and private hire vehicles for their journeys



Recent government data highlights the reasons why passengers choose to use a taxis or private hire vehicles (PHV). The latest statistics, released this year, provide a detailed breakdown of the primary purposes for which these transport services are used.


In 2022, leisure emerged as the leading reason for passengers to book a taxi or PHV, with 46% of all journeys falling into this category. This marks a return to trends observed prior to 2021, suggesting that as social restrictions eased, people resumed using taxis and PHVs to facilitate their recreational activities. Whether it’s a night out, attending social gatherings, or visiting entertainment venues, taxis and PHVs remain a popular choice for those seeking convenience and comfort in their leisure time.

Commuting also plays a significant role in the usage of these vehicles. In 2022, 15% of all taxi and PHV trips were taken for work-related travel. With many people gradually returning to offices or opting for hybrid work models, the need for reliable and flexible transport options has persisted. Taxis and PHVs offer a critical alternative to public transport, particularly for those who value the privacy or door-to-door service that these vehicles provide.


Shopping, once a more common reason for booking a taxi or PHV, saw a decline in 2022, representing 12% of trips compared to 17% in 2021. This decrease could reflect a broader shift towards online shopping, reducing the necessity for physical trips to retail locations. However, for those who do venture out, taxis and PHVs still serve as a convenient means to transport goods and navigate busy shopping districts.


Personal business, encompassing a range of activities from medical appointments to visiting government offices, accounted for 11% of trips. The ability to travel directly to appointments and other time-sensitive engagements without the need for parking or transfers makes taxis and PHVs an essential service for many individuals.

Educational trips also featured prominently, making up 10% of all journeys. This category includes travel to schools, colleges, and universities, highlighting the role of taxis and PHVs in supporting students and educators who require timely and reliable transport options.


Overall, these statistics highlight the diverse purposes for which taxis and PHVs are used in the UK. They continue to play a crucial role in urban and suburban mobility, offering flexible, reliable, and private transport solutions for a wide range of needs.

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