Liverpool taxi driver SUSPENDED after wheelchair passenger refusal complaint
- Perry Richardson
- 3 hours ago
- 1 min read
A Liverpool taxi driver has been suspended for four weeks after a Licensing Committee hearing considered complaints that included the refusal of a customer using a wheelchair, according to Liverpool City Council Licensing.
In a statement published on social media, Liverpool City Council Licensing said the driver attended a committee hearing “following complaints, including the refusal of a customer in a wheelchair”. The authority said the committee decided to suspend the driver’s licence for four weeks after considering the case.
The council also reiterated that Liverpool City Council hackney carriage vehicles are wheelchair accessible. The reminder comes as local authorities continue to face scrutiny over compliance with equality and accessibility obligations in the taxi and private hire sector.
Under the Equality Act 2010, licensed taxi drivers operating designated wheelchair accessible vehicles can face enforcement action if they refuse to carry wheelchair users without a lawful exemption. Councils have increased focus on accessibility complaints as part of wider licensing and safeguarding responsibilities.
Liverpool City Council licensing committee imposed a four-week suspension following complaints involving a refusal to carry a wheelchair user.
A Liverpool City Council Licensing spokesperson said: “Recently, a taxi driver attended a Licensing Committee hearing following complaints, including the refusal of a customer in a wheelchair. Following consideration of the case, the Committee decided to suspend the driver's licence for 4 weeks. LCC HCV's are wheelchair accessible.”
