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LOCAL KNOWLEDGE OR SAT-NAVS: What works best for taxi drivers and how is it used?

Updated: Mar 27



In the world of taxis, the revered local knowledge of taxi drivers remains unparalleled. Navigating through the intricate maze of city streets and alleyways, drivers often rely on their deep understanding of the local terrain. However, in scenarios where the destination veers into the lesser-known, technology becomes an ally.


Despite the irreplaceable value of on-the-ground experience, drivers do occasionally resort to digital navigational tools like Google Maps, Waze, Apple Maps, or the specialised Cabbies Mate. These apps serve as digital compasses when needed, guiding them through unfamiliar locales.

The reliance on satellite navigation systems or mobile apps is not uniform across the board. A faction of the community proudly sticks to traditional methods, with a steadfast few still using paper maps to chart their course. This group is becoming increasingly rare as technology weaves itself more tightly into the fabric of daily life.


Among the rank and file of taxi drivers, there's a prevailing sentiment that while navigational apps can pinpoint addresses and monitor traffic flows, they fall short of replicating the nuanced, route-wise wisdom that comes with years of driving. Local knowledge remains king, with technology playing the role of a supportive other, assisting with specific tasks such as identifying door numbers, assessing traffic conditions, and signalling the presence of speed cameras.

The combination of technological tools and the driver's seasoned understanding creates an unbeatable navigation system. It's clear that in the world of taxi driving, embracing technology does not mean abandoning tradition but rather enhancing the service provided to passengers with a blend of the best of both worlds.

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