MSP raises confusion over Scottish Low Emission Zone taxi eligibility due to online discrepancies

Taxi drivers in Scotland are experiencing discrepancies between online information, local council and operator communications when it comes to Low Emission Zone (LEZ) vehicle eligibility, says MSP during Scottish Parliament debate.

Labour MSP Foysol Choudhury raised concerns about the accuracy of the Low Emission Zones (LEZ) vehicle eligibility checking service during a debate on the topic on 23 May. Choudhury pointed out that numerous constituents, particularly taxi drivers, were experiencing discrepancies between online information and council or taxi office communications.

According to Choudhury, many drivers initially found their vehicles listed as eligible on the LEZ website, only to be told otherwise when seeking confirmation from local authorities.

This issue is seen as particularly pressing for taxi drivers, whose livelihoods depend on compliance with LEZ regulations. Choudhury sought assurances from the cabinet secretary that the Scottish Government would address these inconsistencies to ensure the accuracy of the LEZ vehicle eligibility checking service.

Responding to these concerns, SNP MSP Fiona Hyslop acknowledged the problem and emphasised the importance of accurate tracking and checking services provided on the Low Emission Zones Scotland website. Hyslop explained that the service is connected to the DVLA and relies on its definitions. She noted that while one million people have used the tracker, there were some early discrepancies, especially when the LEZ was first enforced in Glasgow.

Hyslop stressed the need for individuals to report any anomalies directly to their councils and Transport Scotland. She highlighted that the system generally works well but admitted that continuous feedback is crucial for maintaining its accuracy.

Hyslop MSP said: “I appreciate the member raising the issue of the tracking and checking service that is provided on the Low Emission Zones Scotland website, which is connected to the DVLA and its definitions. If there are any anomalies, it is really important that people contact the councils.

“One million people have used the tracker. As I recall, in the early days of the LEZ coming into force in Glasgow, there were a few situations in which there were discrepancies. It is definitely worth pursuing that, because we need to make sure that there is good read-across. Certainly, the tracker has been working to date, but, if members could draw any issues to the attention of their council and Transport Scotland, that would be quite helpful.”