Ola launches sanitised ride-share ’Pro’ service in Australia with enhanced COVID-19 safety features

Updated: May 1

Ola, one of the world’s largest ride-share platforms, has today launched Ola Pro, a new service to help people who need a sanitised ride-share option for travel during the COVID-19 pandemic. 

The Ola Pro trial, which begins today in Sydney, introduces a fleet of specially fitted out cars that provide enhanced hygiene and safety standards. The service has been made available for people seeking extra assurance, such as those working with at-risk community members. 

Managing Director of Ola Australia, Simon Smith said: “At Ola, we pride ourselves on providing a safe high-quality experience for all our riders and driver-partners. Today, we take that commitment one step further with the launch of Ola Pro. 

“Ola Pro is designed to help people looking for some extra peace of mind with a transport option to get them from A to B as safely as possible.” 

The new service features vehicles fitted with a transparent plastic barrier separating the driver and rider. The vehicles are sanitised after every trip by drivers and professionally sanitised every week. 

Ola drivers have been provided gloves, masks and cleaning equipment, as well as hand sanitiser to protect their own safety. They will also be regularly temperature checked, to ensure the highest levels of hygiene and service to the rider. Drivers are also undergoing hygiene training to build their skills and to ensure they follow best practice. 

Smith added: “Not only do we want to protect our customers, we want to protect our drivers.

“Our drivers have been struggling like many other small business people during this crisis and Ola Pro gives them the opportunity to continue to work, while providing a vital community service.

“We are encouraging people to only venture out for essential trips and with this service people can be assured that their safety and their ride experience is always front of mind for Ola.” 

Ola Pro is now available in Sydney at Ola’s standard ride-share rates with a nominal sanitisation fee of $4.50 to cover the additional cleaning costs involved.

Image credit: Ola

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