STRIKE ACTION: ‘Londoners should not have to endure continued transport chaos’ says Addison Lee CEO

Earlier this week strike action on the London Underground was confirmed by the Transport Salaried Staffs' Association (TSSA), affecting Customer Service Managers after the failure of last-ditch talks to reach a compromise.

The industrial action, which began on Wednesday 10 April and continues today, follows unsuccessful negotiations between TSSA and London Underground. The union, which had approached the talks with a willingness to compromise, cited the company's inflexibility as the reason for the strike’s continuation.

The strike involves hundreds of key station managers responsible for the daily operations of Tube stations across the capital. They are protesting against the proposed 'Stations Changes' by London Underground, which they believe could adversely affect their working conditions, roles, and locations.

Amid the ongoing disruption, Liam Griffin, CEO of Addison Lee, expressed concerns over the impact on the city’s transport system. He criticised the current state of transport in London, marked by strikes, unreliable services, and congestion. Griffin called for urgent action from city leaders.

Liam Griffin, CEO, Addison Lee, said: "Londoners should not have to endure continued transport chaos - whether that's strikes, unreliable and overcrowded tubes, or congested roads. After years of underinvestment and ineffective policies, improving the transport network in the capital needs to be the top priority for the Mayor and we need to see all candidates commit to a meaningful and coherent strategy to make the lives of Londoners better by making it easier to move around London.”

TSSA General Secretary, Maryam Eslamdoust, said: “Our Customer Service Manager members are united and determined to take strike action this week in defence of their terms and conditions.

“This strike could have been avoided if London Underground had negotiated with us in good faith. Instead, we have been left in a position where London Underground is still unable to explain the impact of its ‘Stations Changes’ proposals.

“We cannot allow the continued threats to our members' roles, locations, terms and conditions to stand unchallenged, that is why our members are taking strike action this week. We’ll see how quickly London Underground get back round the negotiating table when they see the strength and determination of our members.”