Autocab has appointed Mike Russell as its new Chief Operating Officer to assume responsibility for execution excellence, operational assurance and optimising and digitalising the way Autocab delivers its products and services to its global client base.
Russell also aims to build on the strong momentum within the business, placing particular emphasis on the provision of world-class technical support and onboarding.
Prior to joining Autocab, Russell has held senior positions for established tech businesses, predominantly in the travel industry, including serving as Group Chief Executive Officer for Comtec Holdings, Chief Executive Officer for Vertical Systems and most recently, Chief Operating Officer for Open Destinations Ltd.
An engineer and accountant by training, Mike has experience of providing excellent service to a global B2B customer base in the software arena.
Mike Russell said: “Autocab has a brilliant team which has enabled it to be such a success story over the last thirty years. Implementing complex, central, systems in any business is a major endeavour and the key to success is having strong relationships at all levels. I look forward to meeting Autocab’s customers around the world and to building strong and rewarding relationships with them.”
Safa Alkateb, CEO at Autocab, said: “Mike has a solid understanding of global operations, go-to-market strategy, and customer satisfaction, and a proven track record of maximising the growth potential of a range of businesses.
“Excellent project execution and optimising the way we work, as we expand globally, are at the heart of delivering best-in-class solutions for our clients. I’m delighted to welcome someone of Mike’s calibre as our new Chief Operating Officer and have every confidence that he will provide the leadership and rigour to enable us to deliver against one of our most important strategic priorities.”