Women left ‘shaken’ after East Devon taxi journeys prompts council warning

Two women were left shaken after unsettling taxi journeys in two separate incidents in East Devon, prompting council warnings.

East Devon District Council’s (EDDC) licensing department has received two reports in the past month from people using taxis taken from a rank on the Strand, in Exmouth.

The first passenger reported an incident, in December, where she said she was subject to inappropriate conversation from the taxi driver, behaving below the professional standard expected from drivers.

In January, during a second incident, a lone passenger using the same taxi rank said she was subject to excessive and high speeds by a driver who became rude and unprofessional when she highlighted her concerns.

No taxi plates or vehicle registration numbers were identified in the incidents, and there is currently no link between the reported cars or drivers.

EDDC has now launched an investigation into the incidents but would like to remind anyone using a taxi service to remember to stay safe.

Councillor Joe Whibley, chair of EDDC's Licensing and Enforcement Committee, said: “Our taxi drivers do a brilliant job providing a much needed service to the local community. Unlicensed drivers pose a threat to the safety of our residents - these recent incidents prove that. Even after a long night out, if you follow EDDC's advice, you'll get home safely. Check the taxi for EDDC licence plates, ask to see an ID badge and if in doubt, get out.”

An EDDC spokesperson said: “The vast majority of licensed drivers continue to operate professionally in the manner expected of their role and do not tolerate nor welcome incidents of this kind.

“Licensed taxis uphold an important role in our communities by providing safe travel for the public. The council has guidance to assist passengers to catch taxis safely.”