Autocab and CityFleet sign largest tech deal to date in UK dispatch market

Updated: Feb 22

Taxi technology company Autocab has announced an agreement to supply leading black cab operator CityFleet with its Ghost booking and dispatch system, and custom-branded passenger app.

Owned by Singapore-based mobility company ComfortDelGro, which operates 41,600 vehicles across Asia and Europe, CityFleet operates in three UK cities – London, Liverpool and Aberdeen – under the brands ComCab and DialaCab.

CityFleet’s corporate and public sector clients also include the 32 London Councils as well as some of Britain’s largest banks. Autocab will be delivering a next-generation booking platform to CityFleet’s corporate customers, which they say will deliver unparalleled duty of care, the very latest user experience and a feature-rich corporate booking solution to accommodate the intricacies of global corporate ground transportation requirements across Europe.

The partnership will also add CityFleet’s vehicles to the iGo network, a collaborative fare-sharing platform which includes more than 150,000 private hire cars globally utilised by business travellers, trip aggregators and travel management companies.

Rudy Tan, CEO at CityFleet, said: “We are really pleased to be working with Autocab and bringing our fleet onto the iGo network. This agreement will enhance the service we provide to our corporate clients, which include some of the largest banking brands in the world, and ensure passengers are receiving a speedy, safe and friendly service nationwide and across Europe.”

Safa Alkateb, CEO at Autocab, said: “Black cabs remain a key part of the transport network in UK urban areas. Their local knowledge is second to none – they know our roads and streets inside out. As it becomes more difficult for ordinary vehicles to gain access to the heart of the city centre due to regulatory controls around congestion and emissions, the black cab is becoming an ever-more important element in the mosaic of urban ground transport.”

Image credit: Autocab

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