ERAD ISSUES: There are ‘many potential reasons’ that impact the lifetime of the part says LEVC

Black cab manufacturers London Electric Vehicle Company (LEVC) have suggested there are ‘many potential reasons’ that may impact the lifetime of the ERAD following industry criticism.

TaxiPoint has recently received feedback from taxi and fleet owners expressing concern over the reliability of the Electrical Rear Axle Drive (ERAD) in the LEVC TX. In response, TaxiPoint reached out to LEVC for a clearer understanding of the ERAD's role in the TX and its expected lifespan.

LEVC, acknowledging the importance of customer feedback, clarified that the ERAD is an integral component that powers the rear axle of the TX. Highlighting its commitment to product quality and customer satisfaction, LEVC assured that all issues reported are taken seriously and thoroughly investigated.

The company notably acknowledged that various factors could influence the necessity for repairs and, consequently, the part's longevity.

An LEVC spokesperson said: “The Electrical Rear Axle Drive motor (also known as the ERAD), drives the rear axle on the TX. LEVC takes customer feedback seriously and investigates all issues arising with its product. There are many potential reasons why parts may require repairs, and these may impact the lifetime of the part.

“The ERAD is covered under the comprehensive LEVC warranty so customers should raise their concerns with their LEVC Approved Authorised Dealer/Repairer in the usual way.”