GMB calls on Uber to warn prospective drivers about impact of previous Uber Eats deactivations
- Perry Richardson
- 5 hours ago
- 2 min read
GMB has called on Uber to give greater clarity to prospective drivers who have previously been deactivated from Uber Eats, arguing they should be informed if it could affect their ability to work as an Uber private hire driver.
The issue was among several operational concerns raised during the latest meeting between GMB and Uber, with the union saying some applicants may be investing significant time and money into obtaining a private hire licence without knowing a previous account history could present problems later in the onboarding process.
In its update to members, GMB said it had asked Uber to improve transparency around the issue before prospective drivers begin the licensing process.
The union stated: “Drivers previously deactivated from Uber Eats should be clearly informed during onboarding that this may affect their ability to work as an Uber driver before investing time and money into obtaining a licence.”
Becoming a private hire driver typically requires applicants to complete licensing requirements set by their local authority, which can include medical examinations, enhanced DBS checks, right-to-work verification, English language assessments in some areas, and licence application fees. Many drivers also face additional costs for vehicle hire or purchase, insurance and other expenses before they are able to begin working.
GMB’s concern centres on ensuring applicants have sufficient information at an early stage if a previous deactivation from Uber Eats could affect their application to drive on Uber’s ride-hailing platform. The union argues that greater transparency would allow prospective drivers to make informed decisions before committing financially.
The update did not specify how frequently previous Uber Eats deactivations affect driver onboarding, nor did it detail the circumstances in which an earlier deactivation may influence an application.
The issue formed part of a wider discussion covering driver earnings, safety, vehicle categories, app functionality and operational improvements. GMB said the agenda reflected concerns submitted directly by members and that it would continue raising these issues with Uber through its ongoing engagement with the company.
