GMB raises fresh concerns over Uber dynamic pricing and Trip Radar as discussions ongoing with Government and regulators
- Perry Richardson
- 2 minutes ago
- 2 min read
Concerns over dynamic pricing models and Uber’s Trip Radar feature remain a key issue for private hire drivers, according to national representatives from the GMB Union, as discussions with the Government and regulators continue.
A GMB National Uber representative and National Officer said members are increasingly worried about how pricing mechanisms and job allocation systems are impacting earnings, particularly amid wider cost pressures across the sector.
They said: “At the same time members are still concerned about dynamic pricing, Trip Radar and declining earnings.” The comments reflect ongoing unease among member drivers using the Uber app, where algorithm-driven pricing and job matching play a central role in daily operations.
The union pointed to an agreed policy position established last year covering national standards for the taxi and private hire vehicle sector. Central to that position is a call for “fare calculation using time by distance travelled”, alongside “full transparency over how fares are calculated for both drivers and riders”.
Union continues talks with ministers and transport authorities while calling for greater transparency and national standards
The GMB also highlighted procedural concerns, stating that “the principles of natural justice” should be embedded in all dispute processes between drivers and passengers. These measures are aimed at improving fairness and accountability in a sector increasingly shaped by platform-led decision making.
Industry stakeholders have long debated the impact of dynamic pricing and features such as Trip Radar, which allows drivers to view and accept available jobs competitively. Critics argue such systems can drive down fares and create uncertainty over income, while operators maintain they improve efficiency and flexibility in matching supply with demand.
The union confirmed it is continuing to engage with policymakers and regulators on these issues. “We are continuing to push on all these issues, including meetings with Government Ministers, Departments and local transport authorities, and all the consultations currently underway,” the representative added.
The intervention comes amid wider scrutiny of earnings, working conditions and regulatory standards across the UK’s private hire sector, with multiple consultations ongoing that could shape future national policy.
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