top of page
8d5d6b71-7192-4ac1-89eb-37184277f2e0.gif

M25 mobile phone blunder costs private hire driver his licence as court backs council crackdown


Car interior with driver and phone map; large REVOKED text across a striped windshield background.

Advert for Freenow by Lyft.

A private hire driver has lost his appeal against the revocation of his licence after a court upheld Ashford Borough Council’s decision that he was no longer a fit and proper person to transport members of the public.


Folkestone Magistrates’ Court dismissed an appeal brought by Mehmet Kaygun after Ashford Borough Council revoked his private hire driver’s licence following an incident on the M25 motorway in November 2025.

Advert for Gett. Picture of a taxi driver smiling looking at the camera

The case arose after Surrey Police submitted evidence to the council’s Licensing Team showing Kaygun driving while using a handheld mobile phone. Police officers reported that he was holding and operating the device for a prolonged period while travelling on the motorway. Officers also noted the presence of an electronic tablet within the vehicle, which they said added to the level of distraction.


According to the council, police observations and dashcam footage showed the driver repeatedly looking away from the road while holding the phone in front of him in live traffic conditions. Following an investigation, licensing officers concluded that the behaviour presented a serious public safety risk.


Court backs council’s decision, saying public safety must take priority over personal circumstances in taxi licensing cases


Ashford Borough Council subsequently revoked the licence with immediate effect, determining that Kaygun no longer met the legal requirement of being a “fit and proper person” to hold a private hire driver’s licence.

Kaygun exercised his right of appeal, with the case being heard at Folkestone Magistrates’ Court on 3 June 2026. The council was represented by its Legal Services team.


During proceedings, the court acknowledged the impact the revocation would have on the driver personally. However, magistrates confirmed that licensing decisions must be based on public safety considerations alone and that issues relating to a driver’s livelihood or personal circumstances cannot lawfully influence the outcome, in line with established case law.



In reaching its decision, the court considered Ashford Borough Council’s Taxi Licensing Policy, national taxi and private hire vehicle guidance, and statutory standards issued by the Department for Transport. Magistrates placed themselves in the position of the licensing authority and concluded they were not satisfied that the council’s original decision was wrong.


The appeal was dismissed, leaving the licence revocation in place. The court also ordered Kaygun to pay £2,000 towards the council’s legal costs incurred in defending the appeal.

Councillor Katrina Giles, Cabinet Member for Communities and Health at Ashford Borough Council, said: “Residents expect drivers of licensed vehicles to always operate safely. The council has a clear duty to ensure that all licensed drivers meet the ‘fit and proper person’ test. This case demonstrates that we will act decisively where standards fall short, particularly where road safety is concerned. Using a handheld mobile phone while driving is both dangerous and unlawful, and it will not be tolerated within the licensed trade in Ashford.”


Subscribe to our FREE TaxiPoint newsletter. Receive the latest news to your inbox.
(Please note this does not include our Premium access content)

Thanks for subscribing!

D.7977-LEVC-Service-Offer---June_720-x-200.gif
RENT WITH (720 x 200 px) (1).gif
Taxipoint - Web Banner - 12.24.png
TaxiPoint Web Banner May 2026.jpg
Save £££ £3.50 per hour - Compressed (1).gif
Footer-TX4.jpg
Taxipoint Ads -Fleet Web Banner -April 2025.jpg

The views expressed in this publication are not necessarily those of the publishers.

All written and image rights are reserved by authors displayed. Creative Common image licenses displayed where applicable.

Reproduction in whole or in part without prior permission from the publisher is strictly prohibited.

All written content Copyright of TaxiPoint 2026.

bottom of page