Melton Borough Council licensing committee reviews performance of taxi and private hire regime
- Perry Richardson
- Sep 11
- 1 min read
Melton Borough Council’s Licensing Committee has reviewed the Licensing Team’s performance during the 2024/25 year, highlighting workload levels, enforcement action and service development across taxi and private hire licensing.
The performance report, presented to the committee on 4 September 2025, shows that a total of 313 licences were issued or renewed. This included 45 dual driver licences, 46 vehicle licences and 6 operator licences. In addition, 28 knowledge tests were administered and 21 new DBS checks were processed.
Enforcement remained a key focus, with 21 penalty point notices issued and 16 complaints investigated. Two cases required formal action under the council’s convictions policy. The Licensing Team also completed three evening spot check operations alongside Leicestershire Police, targeting vehicle safety and driver compliance.
TaxiPlus, the council’s external partner for compliance and data management, conducted more than 200 checks on driver documentation. This included biannual DBS and DVLA licence status checks as well as medical certifications. All drivers on the authority’s books are now subscribed to regular update services to ensure real-time risk monitoring.
Training was provided to Licensing Committee members, covering best practice in hearings and decision making. Further staff training is planned for safeguarding, modern slavery awareness and complaint handling.
The Licensing Team also led on policy updates, including the planned 2026 Hackney Carriage and Private Hire Licensing Policy. Key proposals in the policy were discussed, such as the continued requirement for wheelchair accessible vehicles among operators with larger fleets. A full eight-week public consultation will begin shortly.
