New safeguarding training for Bolton Council taxi drivers reaches final stages leaving some licensees suspended
- Perry Richardson
- 1 day ago
- 2 min read
A long-running Bolton Council initiative requiring taxi and private hire drivers to complete mandatory disability awareness and safeguarding training is now entering its final stage, with the number of outstanding completions falling significantly to a number expected to be less than 74 now.
The training was first approved by Bolton Council’s Executive Cabinet Member for Transport, Highways and Regulatory Services in 2019. It aims to ensure that all licensed drivers operating within the borough are equipped with essential knowledge to support vulnerable passengers and meet safeguarding expectations.
After delays caused by COVID-19 restrictions, the rollout began in earnest in late 2020, with the council securing an online training provider to deliver virtual sessions. Since then, the licensing team has consistently followed up with drivers, issuing reminders and making slots available for those yet to complete the requirement.
Progress has steadily continued across the trade. As of January 2025, just 74 out of approximately 1,800 drivers remained outstanding. The council confirmed that the initial free period for completing the training had ended, and further action, including emails, phone calls and the potential suspension of licences, was being implemented.
By July 2025, the number of untrained drivers should have reduced further, and the council confirmed it would begin compiling a list of those still non-compliant. These drivers will be informed that suspension of their licence is being processed unless the training is completed.
The council is continuing to work with the training provider to ensure there are enough slots, including evenings and weekends, to accommodate drivers’ availability. The scheme remains active and is being closely monitored.
This training initiative is part of broader efforts by licensing authorities to raise standards across the industry and ensure passenger safety remains a priority, particularly for those who may require additional support when using licensed transport services.
