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Norwich City Council seeks views on new taxi regulations ranging from CCTV to vaping

Perry Richardson


Norwich City Council is inviting feedback on proposed changes to the regulation of taxis and private hire vehicles. The consultation is open until 16 March 2025 and seeks input from the public and the transport sector.


The council oversees licensing and enforcement for taxis (hackney carriages) and private hire vehicles, ensuring that drivers, owners, and operators meet appropriate standards. The current proposals focus on driver-related regulations, with vehicle standards to be addressed separately in the future.

Key topics for discussion include mandatory in-vehicle CCTV, the requirement for drivers to pass a geographical knowledge test, and the banning of vaping in vehicles, extending the existing restrictions on tobacco products and e-cigarettes. Additionally, the council is considering whether all vehicles should be equipped with mandatory card payment facilities.


The proposals aim to enhance safety for passengers, particularly children and vulnerable adults, while improving service for all users. To take part, visit Get Talking Norwich.

Councillor Matthew Packer, cabinet member for planning and regulatory services, said: “The consultation aims to bring existing regulations up to date with latest guidance from the Department for Transport, to ensure that all passengers have a safe and comfortable journey.”


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