FRESH DEAL: Uber and Adyen extend payments deal with global kiosk push
- Perry Richardson
- 6 hours ago
- 2 min read
Adyen and Uber have renewed and expanded their long-running global payments partnership, extending a relationship that began in 2012 and underpins Uber’s transaction processing across more than 70 countries.
Under the expanded agreement, Adyen will continue to act as a core payments engine for Uber, supporting both digital and in-person payment acceptance as Uber broadens its geographic reach and experiments with new access points for riders.
The companies said Uber is increasing its use of Adyen’s global acquiring and payment optimisation tools to improve authorisation performance and to add local and alternative payment methods in growth markets. New territories using Adyen services now include the United Arab Emirates, Hong Kong and parts of the Caribbean.
Uber has also expanded local acquiring with Adyen in Japan, Mexico, New Zealand and Australia. The partnership includes support for region-specific payment methods such as Pix in Brazil, Afterpay in Australia and WeChat Pay, which is being used to serve travellers ordering Uber rides via the WeChat mini-app.
Renewed agreement deepens payments integration across new markets and supports Uber’s expansion into physical booking infrastructure
The renewal comes as Uber continues to focus on reducing friction for international travellers and occasional users, particularly in transport hubs. As part of this strategy, Uber has begun deploying physical booking kiosks powered by Adyen payment terminals, enabling customers to request rides without a smartphone or local data connection.
The first Uber kiosk has been installed at LaGuardia Airport Terminal C. The kiosks allow passengers to enter a destination, select a ride type and receive a printed receipt with trip details, offering a simplified, phone-free booking option aimed at inbound travellers.
Further kiosk deployments are planned at airports, hotels, ports and other high-footfall venues globally, according to the companies. The kiosks also signal Uber’s intention to extend its platform beyond app-based usage into physical infrastructure, a move that carries implications for payments hardware, compliance and operational support.
Both companies said the partnership will continue to focus on payment innovation, including additional local payment method integrations and support for new Uber business lines. For Adyen, the expansion reinforces its position as a strategic payments provider for large global platforms operating across multiple regulatory and consumer environments.
For Uber, the deeper integration with Adyen is intended to support international growth, improve payment acceptance rates and enable new distribution formats as it seeks to make its services accessible to a broader range of users.
Trevor Nies, SVP Global Head of Digital at Adyen, said: “The expansion of our partnership with Uber underscores a shared commitment to achieving global scale together, which has continued for well over a decade.
"Having already supported strong volume acceleration in 40 key markets over the last year, including the US, UK, and Brazil, we remain focused on enhancing Uber's payments experience, from offering new payment methods to pioneering new business lines.”
Karl Hébert, Vice President of Global Commerce at Uber, said: “A reliable and innovative payment platform is a fundamental requirement for Uber’s global growth. Continuing and expanding our partnership with Adyen is key to that, enabling us to support our growth and quickly integrate new methods.
“We are excited to leverage their technology to realise the full potential of our ongoing innovation and expansion into new business areas.”
