Taxi drivers are part of everyday life for so many people across the UK, but their importance can be easy to overlook. They are there when someone needs to get to a hospital appointment, when public transport is not an option, when people need to get home safely at night, or having a reliable option at a moment when it really matters. When we commissioned research into how the general public feel about taxi drivers, we expected to hear positive feedback around the important r

Taxi and private hire journeys in England have become longer over the past two decades, despite most bookings continuing to cover no more than 10 miles. Department for Transport data shows that 84% of taxi and PHV trips in 2024 were for distances of up to 10 miles. The remaining 16% of journeys accounted for a much larger share of the mileage covered. Trips under 10 miles represented only 39% of the total distance travelled by taxi and PHV passengers. Longer journeys therefor

Gett by Lyft is introducing a private hire vehicle option to its app this week as the taxi platform prepares for its future integration with Freenow by Lyft. In a message sent to drivers, the Gett UK team said London’s licensed black cabs would remain its priority and continue to appear as the primary option presented to app users. Access to the new PHV service will initially be restricted to a limited group of customers. Gett said the controlled rollout would allow it to mon