For many Uber passengers, a poor rating can come as a surprise. Most riders assume that simply getting from A to B without incident guarantees a five-star review. However, a recent discussion among Uber drivers on Reddit has shed light on the behaviours that commonly result in the platform’s lowest possible passenger rating. The conversation began when a newly-qualified Uber driver asked fellow drivers when they considered it appropriate to issue a one-star rating rather than

London’s licensed taxi drivers using Heathrow Airport will see significant changes to the operation of the airport’s Taxi Feeder Park later this month as Heathrow begins the transition to a new Taxi Feeder Management System (TFMS). The temporary arrangements will begin at 11pm on Tuesday 21 July and remain in place until 12.01am on Friday 31 July while Heathrow switches from the existing Taxi Expert system to the new platform. During this period, the feeder park will operate

For an industry built on moving people from A to B, Britain’s taxi and private hire sector spends an extraordinary amount of time fighting over regulation. Hardly a month passes without another licensing committee meeting, court judgment or government consultation reigniting long-running disputes that have divided drivers, operators, regulators and campaign groups for years. What makes today’s environment different is the sheer number of unresolved issues colliding at once. T