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DO DRIVER RATINGS MEAN ANYTHING? Taxi driver calls out flawed complaints and ratings systems impacting London cabbies

DO DRIVER RATINGS MEAN ANYTHING? Taxi driver calls out flawed complaints and ratings systems impacting London cabbies

DO DRIVER RATINGS MEAN ANYTHING? Taxi driver calls out flawed complaints and ratings systems impacting London cabbies

Perry Richardson

Aug 53 min read

TAXI TROUBLE: LTDA raises concern over rising cabbie-on-cabbie complaints sent to TfL

TAXI TROUBLE: LTDA raises concern over rising cabbie-on-cabbie complaints sent to TfL

TAXI TROUBLE: LTDA raises concern over rising cabbie-on-cabbie complaints sent to TfL

Perry Richardson

Jul 213 min read

How effective are complaints and incident reporting systems throughout the taxi and private hire vehicle sector?

How effective are complaints and incident reporting systems throughout the taxi and private hire vehicle sector?

How effective are complaints and incident reporting systems throughout the taxi and private hire vehicle sector?

Perry Richardson

Jul 183 min read

Rising complaints leaving cabbies vulnerable, says London taxi driver association

Rising complaints leaving cabbies vulnerable, says London taxi driver association

Rising complaints leaving cabbies vulnerable, says London taxi driver association

Perry Richardson

Sep 16, 20242 min read

Nearly 500 complaints against Oxford’s taxi and private hire drivers revealed last year

Nearly 500 complaints against Oxford’s taxi and private hire drivers revealed last year

Nearly 500 complaints against Oxford’s taxi and private hire drivers revealed last year

Perry Richardson

Aug 19, 20241 min read

Edinburgh City Council reveals over 1,200 complaints against taxi and private hire drivers in 12 month period

Edinburgh City Council reveals over 1,200 complaints against taxi and private hire drivers in 12 month period

Edinburgh City Council reveals over 1,200 complaints against taxi and private hire drivers in 12 month period

Perry Richardson

Dec 27, 20231 min read

NEW SIGNAGE: TfL set to introduce new complaint signage in all black taxis and licensed PHVs

NEW SIGNAGE: TfL set to introduce new complaint signage in all black taxis and licensed PHVs

NEW SIGNAGE: TfL set to introduce new complaint signage in all black taxis and licensed PHVs

Perry Richardson

Nov 23, 20231 min read

TfL receive over 1,000 forms detailing Uber driver complaints and their outcomes during Q1 2023

TfL receive over 1,000 forms detailing Uber driver complaints and their outcomes during Q1 2023

TfL receive over 1,000 forms detailing Uber driver complaints and their outcomes during Q1 2023

Perry Richardson

Oct 18, 20231 min read

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