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From pubs to clubs, London’s nights run on taxi drivers - backing them properly is key to safeguard the night-time economy



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London’s night-time scene wouldn’t work without taxi drivers. Pubs, clubs, and late-night venues rely on drivers to get people home safely, and demand isn’t slowing down anytime soon. It’s not just fun and culture - London’s nightlife drives over £139 billion a year and supports more than a million jobs across hospitality, culture, and transport. The Mayor’s Nightlife Taskforce has been looking at how to protect venues, improve safety, and create a true 24-hour city. That’s all positive for the industry but none of it works if people can’t get home reliably, and that’s where taxi drivers play a key role.


The Taskforce’s final report lays out 23 recommendations covering licensing, planning, transport, and public safety.They’re also proposing an independent Nightlife Commission to make sure these ideas are implemented, backed by £300,000 from UK Shared Prosperity. It’s a real recognition that nightlife isn’t just culture - it’s jobs, income, and keeping the city vibrant. Recommendations include improving infrastructure for nightlife spaces, encouraging more use of high streets after 6pm, and taking a sensible approach to noise complaints, such as only investigating if at least 10 unrelated households raise issues.

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However, transport continues to be a top concern for Londoners. Around a third of the Londoners aged 18 to 30 who were surveyed by the taskforce said travel options are their top priority, and coverage is patchy in parts of South and Southeast London. Safety is a worry too - 30% of women report feeling unsafe on public transport late at night. Our own research from Freenow by Lyft shows 67% of people have left nights out early to avoid the journey home, and 41% feel safety has worsened over time. This underlines the pressure on late-night transport, and the role taxi drivers already play in keeping the system moving.


Costs remain one of the biggest pressures on the trade. With the £4,000 Plug-in Taxi Grant due to end in April, the help available to support the cost of taxi is being removed. TfL has said it is exploring further financial support for taxi vehicle costs, and that support now needs to be pursued and delivered. Without it, drivers risk being penalised for doing the right thing. Proper backing from TfL is essential to help maintain the trade and support the transition to greener cabs, especially as insurance, fuel and maintenance costs continue to climb. Grants, interest-free loans and targeted incentives can make the switch workable and sustainable, rather than another financial strain. Freenow by Lyft has also been actively involved in discussions around funding from TfL to support the cost of cabs. showing what can be achieved when the industry and policymakers work together.

Safety measures and training can help drivers manage the challenges of late-night work. Late-night passengers often include vulnerable groups - women, older Londoners, minority communities, and people with accessibility needs. Drivers aren’t responsible for their safety, but they do sometimes face stressful situations. Partnerships with Stop Hate UK give practical guidance on spotting incidents and responding safely, helping drivers protect themselves while dealing with difficult moments.


Coverage gaps in outer London show where pressures on the trade are highest. These gaps underline the need for ongoing support from TfL and other authorities to help the taxi industry thrive and meet demand in these areas. Access to funding, training, and tools isn’t just good for passengers - it keeps drivers safe, helps them maintain income, and ensures the night-time economy continues to thrive.

Taxi drivers are at the heart of London’s nightlife. With the right backing - from grants and TfL support to safety programmes and infrastructure improvements - the trade can continue to get people home reliably, protect earnings, and keep the city alive after dark.


Article by: Danny O’Gorman, Freenow by Lyft, General Manager UK

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