Crawley taxi licensing rules under review with focus on panic buttons, CCTV and signage
- Perry Richardson
- Jul 17
- 2 min read
Updated: Jul 18
Crawley Borough Council has launched a consultation to gather views on proposed updates to safety standards for licensed Hackney carriage and private hire vehicles.
The council is looking to introduce mandatory in-vehicle CCTV systems, with both audio and video recording. A key feature under consideration is the inclusion of panic buttons that can be used by drivers or passengers to start recording immediately if an incident occurs.
In addition to CCTV, a review of taxi identification signage is also part of the proposals. This aims to ensure vehicles are clearly marked, improving both visibility and compliance with safety expectations.
The proposals follow national statutory guidance and are intended to bring local licensing conditions in line with wider industry practices. The measures are designed to improve safety for both passengers and drivers.
Residents, drivers and organisations are being encouraged to provide feedback before the consultation closes on Monday 11 August. The council says responses will help shape the final policy.
Councillor Yasmin Khan, Cabinet Member for Public Protection at Crawley Borough Council, said: “Public safety is at the heart of our licensing regime. We want everyone – whether they’re a passenger, driver, or operator – to feel confident and secure when using or working in our licensed vehicles. This consultation is an important step in ensuring our policies support public safety and reflect the needs of our community.”
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